In an ongoing effort to ensure safety and reliability, Mazda has announced a significant recall affecting the 2019-2020 Mazda3 models, both sedans and hatchbacks. The recall, involving approximately 35,390 vehicles, centers around a critical issue with the automatic emergency braking system known as the Smart Braking System. This system, designed to enhance vehicle safety, has unfortunately been triggering unexpected stops while driving.
The Heart of the Matter: Smart Braking System Malfunctions
The core issue lies in the programming of the Smart Braking System’s software, which has been mistakenly detecting non-existent obstacles ahead of the vehicle. Such false detections cause the system to engage the brakes abruptly, posing a serious risk to drivers and nearby traffic.
“Affected vehicles may unexpectedly stop while driving due to inadvertent activation of the Smart Braking System,” explained a spokesperson from Mazda. This unexpected braking can not only cause confusion but also potential accidents.
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Fortunately, to date, there have been no injuries or fatalities reported in connection with this defect. Company is proactively addressing this issue to prevent any future incidents. Vehicle owners can expect to see a warning alarm and a message on their instrument cluster and head-up display if their vehicle is about to perform an emergency stop due to this malfunction.
Recall Details and Remedial Actions
Mazda has reported this defect to the National Highway Traffic Safety Administration (NHTSA), although it has not yet appeared on their website. The resolution to this problem varies depending on the vehicle’s production date. Company 3s models from earlier production runs will require a more complex fix, potentially involving the replacement or reprogramming of the entire instrument cluster. These vehicles will also receive an updated owner’s manual that includes the revised procedure for manually deactivating the Smart Braking System temporarily.
For Mazda3 models produced later, the fix is simpler and involves only the reprogramming of the Smart Braking System software to an improved version. Company plans to complete all owner notifications by February 17 of the upcoming year to ensure all affected vehicles are addressed promptly.
Safety First: Mazda’s Commitment to Its Customers
This recall underscores Mazda’s commitment to customer safety and its proactive stance on addressing potential issues before they lead to accidents. The company encourages all owners of the affected models to respond to recall notices and have their vehicles inspected and, if necessary, repaired at authorized company dealerships.
For current and prospective Mazda owners, staying informed and proactive about such recalls can ensure that their vehicles remain safe and reliable on the road. As always, company’s dedication to excellence and safety is evident in their swift response to even the potential risks posed by technological glitches in their vehicles.
