Tag: Customer Service

In an age where the art of making phone calls has nearly vanished, the concept of dialing a 1-800 number ...

United Airlines is embarking on a new marketing initiative that could stir mixed feelings among its passengers. Historically, customers of ...

In a recent insightful discussion on The Air Show podcast, Scott Kirby, CEO of United Airlines, took a critical stance ...

In an exciting update for its Indonesian customers, SpaceX's Starlink has introduced dedicated customer support options, a move reflecting the ...

In an era where digital transactions are the norm, a billing error can quickly spiral into a significant financial debacle. ...

As self-checkout becomes increasingly common across retail environments, it also brings with it a host of challenges, including heightened theft ...

T-Mobile's recent approach to communicating imminent price hikes has left much to be desired, plunging its subscriber base into a ...

Southwest Airlines has long been the bastion of customer-centric air travel, championing a business model that spurns the nickel-and-diming strategy ...

In an era where self-service technology is becoming ubiquitous, Walmart has recently faced significant scrutiny due to an array of ...

The Volkswagen ID.4, a beacon in the electric vehicle market, has recently come under scrutiny due to significant safety concerns. ...